YouTube TV has now begun issuing credits to customers affected by its ongoing carriage dispute with Disney. The dispute resulted in the loss of a number of Disney-owned channels, as well as access to additional content, including library recordings.
Key Takeaways
- YouTube TV is issuing $20 bill credits to customers affected by its carriage dispute with Disney, which led to the loss of Disney-owned channels and content.
- The credit applies to future billing, not as a refund for the current month, and will reduce the next bill by $20.
- While those billed through other providers will receive it automatically, those paying through YouTube TV must manually claim the credit through their account settings.
Prior to the removal of the channels, YouTube TV explained it would be offering a $20 credit to affected members, providing the dispute raged on for ‘an extended period of time.”
While it was never clear exactly how long YouTube TV defined an ‘extended period,’ it now looks like we have an answer. YouTube TV is now in the process of issuing those $20 credits to affected accounts.
The refund is being issued as a bill credit, so while customers won’t be reimbursed for the money they’ve already spent on the current month, they can expect their next bill to be $20 cheaper than usual.
How To Claim Your $20 YouTube TV Credit
How the credit is redeemed and applied to an account depends on how the subscriber pays for their YouTube TV package.
For those that pay for their live TV package directly through YouTube TV, here are the steps required to redeem the $20 credit.
- Visit tv.youtube.com
- Sign in
- Click on your profile picture
- Click Settings
- Click Updates (in the left menu)
- Click Claim credit
Once claimed, the subscriber will receive a message confirming the $20 credit will be applied towards their next bill.
For those billed through Google Play or another provider, the subscriber shouldn’t have to do anything, as the $20 credit is expected to be automatically applied to the account.
Those unsure of how they currently pay for their live TV package can check how they are billed through the Billing section of their YouTube TV account.
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