DirecTV recently rolled out an update in a bid to improve the library side of the experience. The problem is many existing users now appear to be finding the experience more complicated, and especially after changes to the List button and layout.
Key Takeaways
- A DirecTV update has altered the List button behavior, directing users to the full library instead of just recordings and making navigation more cumbersome.
- The switch from a text-based list to a thumbnail grid layout has also made it harder to identify and access recordings, with the library less visible overall.
- Despite user complaints, there doesn’t appear to be any plans to revert to the old design or offer layout options.
Previously, clicking the List button on a DirecTV remote would result in the user being directed to their library of recordings. Following the recent update, users are now finding that the List button redirects them to their full library, not just their library of recordings.
While this may sound like a small change, it is one that DirecTV users appear to be particularly unhappy with. After all, the change now means they have to navigate through a much longer and more crowder library when looking for a recording.
What seems to be making matters worse is that the library list isn’t only busier than before, but the layout has also changed. Instead of appearing in an actual list, a grid layout is now in use.
Considering the new grid layout uses thumbnail images instead of text, it has become additionally hard for some users to navigate and identify titles and recordings. Adding to this, the images take up more space in general, resulting in less space to list more recordings.
Based on what Streaming Better has seen, it doesn’t look like the process will become any easier in the near future. The DirecTV Help account has been responding to some of the complaints on social media recently, confirming that there is no plan to roll back to the older design.
It also looks like there are no current plans to add an option for users to choose between the old list format and the newer grid layout.
As far as Streaming Better is aware, the update starting rolling out to DirecTV devices, including Gemini players, earlier this month. However, as it is rolling out in batches, some users with a DirecTV device may not have seen the changes yet.
Join the conversation