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YouTube TV ‘Actively Working’ On Fix For Apple TV Crashing Issue

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YouTube TV is actively working on a fix for a crashing issue that’s been affecting Apple TV devices. It still remains unclear what exactly is causing the issue, but it is one that has been impacting users in recent days and weeks.

While the YouTube TV app on Apple TV has never been the most reliable, reports related to the most recent crashing issue started surfacing soon after the rolling out of a recent update. A software update that, among other things, was due to fix a black screen issue that had previously been affecting some Apple TV players.

In terms of the crashing problem, users have continually noted that the app simply crashes when being used. The app does work for a short period of time but then eventually returns them to the Apple TV home screen.

Since reports first emerged, YouTube TV engineers and reps have routinely confirmed that they are aware of the issue. In the latest Reddit thread detailing the problem. TeamYouTube confirmed that it is “actively working on fixing this crashing issue.” Unfortunately, the same confirmation didn’t provide any details on when a fix might actually begin to roll out.

If anything, it seems like YouTube TV is still struggling to identify the root cause of the issue. The same confirmation requested those affected by the problem to continue to provide additional information via a different Reddit thread. This includes details on whether the crashes are consistent or intermittent, and whether the app only crashes when watching live, VOD, or DVR. This is in addition to details on whether the crashes seem to be time or interaction related.

For reference, it had previously been suggested that the issue might be related to a memory leak and might only be impacting first-generation Apple TV 4K players and earlier models.

The most recent response from Team YouTube was in reply to an issue noted by the owner of a first-gen Apple TV 4K player, further suggesting that newer Apple TV devices may have managed to avoid the current YouTube TV app crashing problem.

John Finn
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John Finn

By John Finn

John Finn is the Founder and Editor of Streaming Better, a platform created in 2019 to help consumers navigate the complicated live TV streaming and subscription service market.

John has been covering technology for various online publications since 2014. After originally covering the wider tech industry as a writer and editor, John now spends his time focusing on the emerging video-streaming market, including live TV streaming, SVOD, AVOD, FAST, and TVOD services.

In a bid to keep up to date on the industry, John actively subscribes to multiple streaming services at the same time. However, John continues to advocate that the best approach for consumers is to rotate between streaming services as needed.

A Psychology graduate from England, who now lives in the US, John previously worked in the aviation industry as an airline reviewer. While reviewing airlines isn't quite the same as reviewing devices and streaming services, John brings the same analytical eye to all of his reviews and industry analysis, along with a special emphasis on what's best for the consumer.

Connect with John
Email: john@streamingbetter.com
X: @J_Finns
Website: JohnFinn.net

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