YouTube TV Working On Family Member Issue Fix (And Offers Workaround)

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YouTube TV is working on a fix for an issue that seems to block family members from using their account to watch live TV. While annoying, YouTube is aware of the problem and has suggested a workaround in the meantime.


One of the benefits of a YouTube TV subscription is that it can be shared with other people. While most services offer the ability to share with others, YouTube TV’s sharing works at the account level. Basically, additional members use their own email address to access the service just like it was their own subscription.

While this does lead to additional benefits, like more of a personalized experience, it can also lead to authentication issues, which is exactly what some people are now experiencing. According to subscriber reports, family members are suddenly unable to use their own accounts to access the service.


As the main accounts seem to work fine, the issue seems to be specifically affecting family member accounts. As an example of the issue, family members see a message advising them that their preview has ended and asking them to sign up to continue watching.

Reports of this issue have been circulating for more than a week now, and in reply to one of them, Team YouTube yesterday confirmed that it is aware of the problem and that the team is currently working on a fix.

In addition, the updated Team YouTube reply suggested removing and re-adding affected family members should work as a temporary fix.


Here’s the updated response in full:

Just wanted to give an update — engineering is aware of this & is currently looking into how to fix it. In the meantime, there is a workaround. If you remove the family member & re-add them then they should be able to login again. I’ll let you know when I hear more info on this, though!

While it remains unclear whether the workaround will work for every account affected by the issue, it is worth trying while YouTube continues to work on more of a long-term fix.

John Finn

By John Finn

John started Streaming Better to help consumers navigate the live TV streaming and subscription service landscape. John has been editing and writing about technology and streaming for online publications since 2014, and believes the best streaming approach is to rotate between services as needed.

John's preferred live TV streaming service right now is YouTube TV although he does tend to switch live TV services multiple times each year to keep up to date with their changes. Outside of live TV, John also actively streams HBO Max (for the shows), Peacock (for Premier League), and Paramount Plus (for Champion's League). However, John is also currently subscribed to Apple TV+, Discovery+, Hulu, Starz, Showtime, and Shudder.

Contact John via email at or say hi on Twitter

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