It is possible to sign out of Netflix on a TV with just a few clicks, providing you know where to look. In spite of Netflix being a popular streaming service that’s available to watch on a variety of smart TVs and streaming players, the actual option to sign out of a Netflix account is somewhat hidden from view.
There are a few reasons why a home might want to sign out of an account on Netflix. Obviously, if having canceled a subscription then it makes sense to sign out of the app altogether. Likewise, if using a different account, the user will need to sign out of the old once before they can sign in to the new one. Whatever the reason, the option can be found buried within the settings menu.
To sign out of a Netflix account on a TV, launch the app and select a profile. In homes where more than one profile is linked to the same account, it shouldn’t really matter which one is selected. Once on the app’s home screen, press left on the remote to open the main menu. From here, press down and click on the Get Help button. Depending on the TV, Get Help might be located in the bottom-right corner, and if that is the case, press down until you reach the bottom, and then right to reach the button.
After clicking on Get Help, the user will be presented with some additional information about their account and they will find the option to Sign out at the bottom of the list. Clicking Sign out will open a new page which asks the user whether they are sure they want to sign out. Selecting Yes will completely log the user out of the Netflix app.
Sign out of Netflix on a TV:
- Open Netflix app
- Select a profile
- Press left on the remote
- Press down and click on Get Help
- Press down and select Sign out
- Select Yes to confirm
For any homes with a TV that doesn’t seem to show a Get Help option, click on the Settings icon and look for Sign Out. Alternatively, and as explained in this Netflix help post, it is also possible to force the app to launch the Get Help menu by entering the following sequence while in the Netflix app:
Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
Once entered, the user should see the additional account information with the Sign out option listed at the bottom.
Remotely sign out of Netflix on a TV
If having difficulty finding the option to sign out of Netflix, or nor near the TV at the time, then it is possible to remotely sign out of Netflix. This method not only offers the option to sign out of a specific device but it can also be used to sign out of all devices at once. Obviously, using the ‘all devices’ option will then require all users with access to the Netflix account to sign back in again on all of their devices.
To sign out of Netflix remotely, begin by heading over to the Netflix website. If needed, sign in and select a profile. Once again, it shouldn’t matter too much which profile is selected. Click on the profile icon in the top-right corner and then on Account. From here, the user can click on Sign out of all devices if they want to Sign out of all devices, or click on Manage access and devices to sign out of a specific device.
After selecting Manage access and devices, the user will see a list of devices that have recently been used to access Netflix, including information on where each of these devices were used, and by which profile.
The user can then sign out of any of these devices, including TVs, by selecting the Sign Out button next to the device, as shown in the image above.
Remotely sign out of Netflix:
- Visit Netflix website
- Sign in if required
- Select a profile
- Click on the profile icon (top-right corner)
- Click on Account
- Click on Manage access and devices
- Click on Sign Out next to the TV
Sign out of Netflix summary
On most TVs, users should be able to sign out of their account by selecting the Sign out option after navigating to the Get Help section of the Settings in the Netflix app. Unlike most other streaming services, the option to sign out is buried deeper in the settings menu, but can be found by pressing left to access the main menu and then looking for the Get Help option at the bottom.
The method above should work on pretty much any TV that has a recent version of the Netflix app installed. Although most Netflix apps come with an “Exit Netflix” option, this will only close the app and won’t log the user out of their account. The only way to log out is to select the Sign out option on the Get Help page.
On TVs which don’t show a Get Help option in the settings menu, look for a more traditional Sign Out option instead. Otherwise, try to force the TV to reach the right section by entering the sequence mentioned earlier.